Now with these new credits, our customers can subtract directly from the money they owe they IRS. That makes the Escape hybrid and the Mercury Mariner hybrid even better values.

Now with these new credits, our customers can subtract directly from the money they owe the IRS. That makes the Escape hybrid and the Mercury Mariner hybrid even better values.

I got a letter from the IRS. Apparently I owe them $800. So I sent them a letter back. I said, "If you'll remember, I fastened my return with a paper clip, which according to your very own latest government pentagon spending figures will more than make up for the difference."

Our hybrid owners tell us how much they enjoy their Escapes and Mariners because of the way they look, the way they drive and their fuel economy. Now with these new credits, our customers can subtract directly from the money they owe the IRS. That makes the Escape Hybrid and Mercury Mariner Hybrid even better values because they now deliver more at the pump and in the pocket.

Customers come in and ask me about it, and I look them directly in the eye and tell them it has not been sold.

OK, this is one of your customers here and you owe him $1,000. You never called him back.