Customers come in and ask me about it, and I look them directly in the eye and tell them it has not been sold.

They have 25 million customers, we have 5 million customers. We want to go directly after their customer base.

Mr. [Vernon] Weaver didn't call directly very often; he would ask you to call for him. Is that correct?

Now with these new credits, our customers can subtract directly from the money they owe the IRS. That makes the Escape hybrid and the Mercury Mariner hybrid even better values.

Now with these new credits, our customers can subtract directly from the money they owe they IRS. That makes the Escape hybrid and the Mercury Mariner hybrid even better values.

We ask our waiters to get the ingredients ready as fast as they can as we don't want our customers to wait with empty stomachs in this chilly environment. But once you take one bite of the steaming delicacies, you would definitely forget the cold.