If you provide enough value, then you earn the right to promote your company in order to recruit new customers. The key is to always provide value.

The jewelry business is a very, very tough business - tougher than the computer business. You truly have to understand how to take care of your customers.

It doesn't matter whether the Dow is 5000 or 50,000. If you're an entrepreneur, there is no bad time to start a company.

I have developed a Zen-like approach to the operating systems that people use: 'When you're ready, the right operating system will appear in your life.'

You're looking for chinks in the armor. You're looking for pockets of dissatisfied customers that you can steal from them.

I started my career counting diamonds and schlepping gold jewelry around the world. The jewelry business is a very, very tough business - tougher than the computer business. You truly have to understand how to take care of your customers.