In my business, nothing surprises me.

no new franchise business surprises him.

There are no surprises. Basically what we're hearing from the airlines is that volume is not falling off. Business is getting weak as travelers are trying to get around higher pricing with discounts. There was some weakening in February into March, but it's not as bad as it sounds.

I haven't had any surprises in the casino business or in manufacturing or in the restaurant business, which we deal in worldwide. But the airline business is crazy. The airline business isn't my cup of tea.

I thought, 'This guy is watching my client!

I sometimes have signs I put on the side of the car. I've got disaster zone signs, pizza signs. If they (surveillance subjects) can identify you, they're not afraid of you anymore.