In the 1960s, if you were a blue collar worker or uneducated, and you had an injury on the job, the company basically dismissed you.

My father had a series of blue-collar jobs and never made more than $20,000 a year. When I was seven, he got injured on a job. That was a very important point - because of the injury, he couldn't walk, and the company he was working for did not pay him. There was no compensation. So there was no money and no food.

I was working probably at the age of 10, when I had my first paper route. I had every different kind of job you could possibly imagine as a young kid.

We think of Starbucks not as a coffee company but a media company.

I'm a blue collar guy.

The lifeblood of job creation in America is small business, but they can't get access to credit.