It's a whole new way of doing business. You have to make sure you follow up with customers and are doing all the right things.

The Expo focuses on designing a project and working with somebody. It's more of a contact management business than pure retail.

I think the last thing we need to do is come out with another language. The advantage of Java -- and what scares Microsoft -- is multiplatform.

While the wage and benefit changes are difficult, they are necessary for our business to effectively compete against foreign competition.

I'm hoping to put (my business plan) in front of the right audience and show them that we have a good model for growth moving forward.

Globally, business and government leaders are beginning to dramatically transform their traditional business models into Internet economy business models, ... Customers are increasingly seeking Cisco's expertise to help them through this transformation.