[It's also still difficult to identify the multiple relationships
you might have with a customer. Few companies are able
to confirm that customers who respond to marketing online
and customers who physically buy products through retail
outlets might be the same people, for example.] Not many
companies know that Joe who visited the company Web
site is the same Joe who visited the store and bought goods
at point-of-sale, ... For the tools to be really
effective, companies need to look at customer data from all
perspectives.
Michael Bernstein
Related
Life is a valuable and unique opportunity
to discover who you are.
But it seems as soon as...
RICHELLE E. GOODRICH Those who are weak don't fight.
Those who are stronger might fight
for an hour.
Those...
BERTOLT BRECHT Here's to the kids who are different,
The kids who don't always get A's,
The k...
DIGBY WOLFE BEWARE OF THOSE
Beware of those who are bitter,
For they will never allow you
T...
SUZY KASSEM The dead do not need
aspirin or
sorrow,
I suppose.
but they might need
rain...
CHARLES BUKOWSKI We had to react immediately because in December
we were beginning to lose customers who we...
RICHARD BLISS The Genius Of The Crowd
there is enough treachery, hatred violence absurdity in the avera...
CHARLES BUKOWSKI A Litany for Survival
For those of us who live at the shoreline
standing upon...
AUDRE LORDE I didn't know who to
believe
but
one thing I do
know: when a man is
living<...
CHARLES BUKOWSKI FORKED BRANCHES
We grew up on the same street,
You and me.
We went to the...
SUZY KASSEM Sour Milk
You can't make it
turn sweet
again.
Once
it was an innocen...
DIANE WAKOSKI Tom" softly over the coach-roof.
"Hallo", Joe."
"Did you hear the message?"
"I did...
CHARLES DICKENS WHAT IS TRUTH?
Truth is not a thing
Or a concept.
It is as multidimensional
SUZY KASSEM you've got to burn
straight up and down
and then maybe sidewise
for a while
and ...
CHARLES BUKOWSKI Who are you?
How can one person be gregarious and a recluse
Open and closed at the same ti...
EVY MICHAELS He who becomes the slave of habit,
who follows the same routes every day,
who never change...
MARTHA MEDEIROS You who never arrived
in my arms, Beloved, who were lost
from the start,
I don't e...
RAINER MARIA RILKE Everything we say and do affects people.
It can be either physically or mentally.
Words ca...
HINA YU THE THREE LAWS OF ALL
You are never to worship a living soul,
Except for three entit...
SUZY KASSEM -A Word On Statistics-
Out of every hundred people,
those who always kn...
WISłAWA SZYMBORSKA And now, for something completely the same:
Wasted time and wasted breath,
's what I...
WILL ADVISE People are not an interruption of our business. People are our business.
A man's worst difficulties begin when he is able to do as he likes.
It is hard to look up to a leader who keeps his ear to the ground.
The most wasted day of all is that in which we have not laughed.
The more intelligent a man is, the more originality he discovers in men. Ordinary people see no diff...
The intelligence is proved not by ease of learning, but by understanding what we learn.
Communication is something so simple and difficult that we can never put it in simple words.
Like threads of silver seen through crystal beads
Let love through good deeds show.
How much more grievous are the consequences of anger than the causes of it.
In everyone's heart stirs a great homesickness.
That is the supreme value of history. The study of it is the best guarantee against repeating it.
Our wisdom comes usually from our experience, and our experience comes largely from our experience.
One thing about the school of experience is that it will repeat the lesson if you flunk the first ti...
To reprove small faults within due vehemence, is as absurd as if a man should take a great hammer to...
Faith is like electricity. You can't see it, but you can see the light.
Every tomorrow has two handles. We can take hold of it by the handle of anxiety, or by the handle of...
Some families can trace their ancestors back three hundred years, but can't tell you where their chi...
A recent survey was said to prove that the people we Americans most admire are our politicians and d...
If a man defrauds you one time, he is a rascal; if he does it twice, you are a fool.
Flattery looks like friendship, just like a wolf looks like a dog.
Forgiveness is the fragrance the violet sheds on the heel that has crushed it.
Courage is always greatest when blended with meekness; intellectual ability is most admired when it ...
Freedom also includes the right to mismanage your own affairs.
Let your friends be the friends of your deliberate choice.
The man who has strong opinions and always says what he thinks is courageous - and friendless.
Friendship is love with understanding.
So few people think. When we find one who really does, we call him a genius
Your life can't go according to plan if you have no plan.
Practicing the Golden Rule is not a sacrifice; it is an investment.
Conversation is an exercise of the mind; gossip is merely an exercise of the tongue.
An expert gossiper knows how much to leave out of a conversation
To live so that you would not be ashamed to sell the family parrot to the town gossip, is to have li...
Gossip is sometimes referred to as halitosis of the mind
If you would attain greatness, think no little thoughts.
We are born brave, trusting and greedy, and most of us remain greedy.
People are changed, not by coercion or intimidation, but by example.
Children are natural mimics; they act like their parents in spite of every effort to teach them good...
The guilty catch themselves.
Good habits are formed; bad habits we fall into.
If happiness could be brought, few of us could pay the price.
Happiness will never come to those who fail to appreciate what they already have.
Happiness is in the heart, not in the circumstances.
It's never too late to have a happy childhood.
Hatred is a boomerang which is sure to hit you harder than the one at whom you throw it.
Hate pollutes the mind.
If we miraculously became the people we hate, how lovable we would find ourselves.
To feel "fit as a fiddle" you must tone down your middle.
Our health always seems much more valuable after we lose it.
A patient going to a doctor for his first visit was asked, "And whom did you consult before coming t...
"Oh," replied his patient, with no malice aforethought, "he told me to come and see you."
It is impossible to make wisdom hereditary.
Honesty is a question of right or wrong, not a matter of policy.
It is a pleasure to give advice, humiliating to need it, normal to ignore it.
It is almost impossible to smile on the outside without feeling better on the inside.
Too many people confine their exercise to jumping to conclusions, running up bills, stretching the t...
Imagination was given man to compensate for what he is not, and a sense of humor to console him for ...
Humor - the perfect relationship of the parts to the whole.
Our five senses are incomplete without the sixth - a sense of humor.
"What made the deepest impression upon you?" inquired a friend one day of Lincoln, "when you stood i...
It isn't easy for an idea to squeeze itself into a head filled with prejudice.
Too many people run out of ideas long before they run out of words.
Imagination is the pontoon bridge making way for the timid feet of reason.
Practical observation commonly consists of collecting a few facts and loading them with guesses.
Friendship is a living thing that lasts only as long as it is nourished with kindness, empathy and u...
Having supplied them with names, omnipotence, justice, knowledge, Providence, - what are they?
A good laugh is sunshine in a house.
When you laugh, be sure to laugh at what people do and not at what people are.
One look around us ought to show that all our arbitrary measures and bounds have been clamped on us ...
No punishment of the unrighteous has ever been too severe in the eyes of the righteous.
Why keep on enacting laws when we already have more than we can break.
The best leader is the one who has the sense to surround himself with outstanding people and self-re...
Advice is the only commodity on the market where the supply always exceeds the demand.
Successful men follow the same advice they prescribe for others.
You can judge your age by the amount of pain you feel when you come in contact with a new idea
Old age may seem a long way off. But on the day it doesn't, it will be too late to do anything about...
Age withers only the outside.
Where ambition ends happiness begins.
The best answer to answer to anger is silence.
The size of a man is measured by the size of the thing that makes him angry.
More Michael Bernstein
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AL BERNSTEIN I spent a lot of time with a crown on my head. [On her beauty pageant days]
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CARL BERNSTEIN Technique is communication: the two words are synonymous in conductors.
LEONARD BERNSTEIN The second fiddle. I can get plenty of first violinists, but to find someone who can play the second...
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AL BERNSTEIN A fool and his money get a lot of publicity.
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Now the age of gold is dead.
When the dreams we've clung to
Tryin...
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SID BERNSTEIN If you want to recapture your youth, just cut off his allowance.
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ANDREW BERNSTEIN A hero has faced it all: he need not be undefeated, but he must be undaunted.
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ANDY BERNSTEIN Adding schools that are very, very good football schools, there's no reason to believe (the ACC) can...
ANDY BERNSTEIN Nashville was one of those teams that was really suffering financially under the old system.
ANDY BERNSTEIN Look at the Big East,
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AMY BERNSTEIN A folder is your best friend.
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AMY BERNSTEIN They are really at risk because they are starting to have health problems.
AMY BERNSTEIN What happens to this group is very important because it's going to affect every other group.
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LEONARD BERNSTEIN People have called from all over the country and offered to donate icons.
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LENNY BERNSTEIN better understanding of finding the truth in politics.
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JEREMY BERNSTEIN Never speak more clearly than you think
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STEPHEN BERNSTEIN Understanding the correlation between peer-based education programs and HIV rates will contribute to...
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BRANDON BERNSTEIN I think I just did. It'll be nice to go to the ceremony and have this win in our pocket.
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DAVID BERNSTEIN I dont know that happened.
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DAVID BERNSTEIN It taints everybody. We think it's regrettable.
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R.B. BERNSTEIN Jefferson feared that Hamilton had plans radically at odds with the Constitution. As he saw it, Hami...
R.B. BERNSTEIN I've been all over the world and I've never seen a statue of a critic.
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JARED BERNSTEIN From New Zealand to Japan, for many it is a life dream to hike the most famous trail in the world.
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JED BERNSTEIN It was totally unnecessary, ... The only real difference in the remake is that these days, the scree...
MATTHEW BERNSTEIN Between the graham crackers and the warm milk.
RON BERNSTEIN If you tried to pass Davis-Bacon again, it would never pass -- and Bush wouldn't sign it if it did p...
DAVID BERNSTEIN Do what you know best; if you're a runner, run, if you're a bell, ring
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ADAM BERNSTEIN We'll have to wait and see what we get. If it looks like Swiss cheese, we won't be happy.
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CONSTANCE BERNSTEIN In short, they sold dream vacations that turned out to be nightmares. Hundreds of unwary consumers g...
JODIE BERNSTEIN