It's really positive and our players are enjoying that attention.

We're very flattered by all this attention. By going into Lord & Taylor, we've really gone full circle,

It's different than any other team I've been on. The attention to detail is a big part of everything that goes on here, and it's great. The coaches are pushing guys to play as hard as they can every night and do the little things right. It's good.

To be quite honest, I haven't really been paying attention.

It really made us pay attention more.

We have spent the last several years restructuring our business to try to assure each customer received the attention and support they needed to meet their goals online. The Certified Call Center award from J.D. Power and Associates is an acknowledgment that we are achieving that objective and a reward of the highest level for Network Solutions.