To be quite honest, I haven't really been paying attention.

We have spent the last several years restructuring our business to try to assure each customer received the attention and support they needed to meet their goals online. The Certified Call Center award from J.D. Power and Associates is an acknowledgment that we are achieving that objective and a reward of the highest level for Network Solutions.

The way to get a man interested and to hold his interest was to talk about himself, and then gradually lead the conversation around yourself—and keep it there.

It's really positive and our players are enjoying that attention.

(City officials) met with the builder and the architect, and we reviewed the issues that were brought to our attention, ... Both the builder and the architect are very cooperative in looking at these problems and taking care of them. I'm confident that that will happen.

The center fuel tank is the focus of attention for obvious reasons but ... we really can't tolerate any fuel tank explosions.