It's very easy to differentiate yourself as a dry cleaner by price and speed. But, it takes a great deal of knowledge and expertise to differentiate yourself by achieving the Award of Excellence.

To pass this test, you have to have a good feel for what it going on. You can't just thrown something in a machine and hope it comes out right.

They teach you everything you need to know about fibers and fabrics. There is more to it than just reading a care label, they teach you how clothes are made and what things to look for that can get damaged in certain types of cleaning procedures.

Everybody had to step up. I never thought we'd win by nearly 20 with Greg getting single-digit points.

The lungs of London.

The lungs of London. (Parks)