To pass this test, you have to have a good feel for what it going on. You can't just thrown something in a machine and hope it comes out right.

They teach you everything you need to know about fibers and fabrics. There is more to it than just reading a care label, they teach you how clothes are made and what things to look for that can get damaged in certain types of cleaning procedures.

It's very easy to differentiate yourself as a dry cleaner by price and speed. But, it takes a great deal of knowledge and expertise to differentiate yourself by achieving the Award of Excellence.

Everybody had to step up. I never thought we'd win by nearly 20 with Greg getting single-digit points.

The lungs of London.

The lungs of London. (Parks)