Learning how to interact with customers is something that anyone starting any business must master. It's an amazing opportunity to be able to learn the ropes at an established company and then employ your expertise at your own company.

You must always be able to predict what's next and then have the flexibility to evolve.

We would be delighted to hear from any Siebel employee that would like to join our company that meets our rigorous standard for excellence and dedication to customer success,

The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation.

Know the business, learn the business, own something.

If someone asks me what cloud computing is, I try not to get bogged down with definitions. I tell them that, simply put, cloud computing is a better way to run your business.