Many CEOs and leaders think that silence is indeed golden, that consensus is bliss. It is - sometimes. But more often what it signifies is that there are no respected processes for surfacing concerns and dissent.

Margaret Heffernan

Margaret Heffernan

Bliss Ceos Concerns Consensus Dissent Golden Indeed Leaders Many More Often Processes Respected Silence Sometimes Think

Related Quotes

Every organization has issues and concerns which are known about by many people who choose to remain silent.

— Margaret Heffernan

AboutChooseConcerns

If I have to spend a lot of time on planes, I try to think of this as time off. In certain ways, it's more restful than home: no Internet, no phones, no interruptions.

— Margaret Heffernan

CertainHomeInternet

Clearing your head of distractions in order to notice and understand the people you are with can feel inefficient - there are so many other people and issues to think about. But being present makes you effective.

— Margaret Heffernan

AboutBeingClearing

A great advantage of a large corporation is supposed to be the large pool of talent in which its leaders can find and groom high achievers and successors.

— Margaret Heffernan

AchieversAdvantageCorporation

Noise is a buffer, more effective than cubicles or booth walls.

— Margaret Heffernan

BoothEffectiveMore