Maybe they need to upgrade their skills on the computer. We can do a one-time class in Word or Excel or Access, which can give them an advantage over someone else.

Hot weather brings out snakes and slaveholders, and I like one class of the venomous creatures as little as I do the other.

We do lots of customized training.

Our challenge is to put them back to work at no less than 85 percent of their salary.

If they say their goal is just to get a job, there is help with resume writing and interviewing techniques. If they want to look at other options, at that point we begin an assessment process. We identify their skills and abilities, then look at different clusters of jobs that might be available, based on those skills and their interests.

I had my life Monday through Friday in school, and then I had my 'real life,' which was my acting class on Saturday.