Morgan Stanley drove our legal guys to get on us about our e-mail backups . It added an extra push for us to pick a product.

Electronic mail has been a huge phenomena for us. It gives us a little bit of a closer feel. Even if somebody's office is in another building, you're always sending them messages. And even if they're off in another country it makes that easy. So, we

In most companies, you don't get too much mail where people are saying, 'Hey, we lost this account.' But that's what you really need to know about, because it might change what you're doing. You need to know about competitive activity. You need to kn

SPAM is taking e-mail, which is a wonderful tool, and exploiting the idea that it's very inexpensive to send mail.

If you didn't e-mail us first, it is not from us.

It affected us over several days, and every morning when I opened the mail (e-mail), there would be some new piece of information that would hit me pretty hard.