On the other hand, losing her would be costly. She's been very good for the company before all this began. She could be vital to rebuilding the brand.

The company might decide to take away her leadership role, but having her there is still important. The situation would require a long-term plan. All might not be forgiven, but Martha is a survivor and she might come back stronger.

This is a company and a brand that's tied to one person. A guilty verdict will further damage the business because people generally don't like to be associated with a person convicted of a crime. Can the brand survive? I think it will.

You can get them on $100 of expenditure, for whatever is bought with that $100.

Retailers aren't responsible for the design of products. They're responsible for getting consumers to buy at their store rather than another. So if manufacturers didn't deliver exciting products, there isn't a lot the retailers can do about it.

We're going to fight that vigorously. If the company were to have its way, we would be looking at losing literally thousands of jobs to overseas labour. This is something that we have not seen at any other airline. United (Airlines) in its worst days has never tried to do this.