Pam has provided leadership in bringing the organization forward in areas of association management including technology and management systems. We are grateful for the work she did on the overall administrative operation of Skate Canada.

Leadership is the art of accomplishing more than the science of management says is possible.

Polk County hasn't done one thing about this guy since he got out of prison. I'm doing case management, not them.

They are no longer competitive because their technology is not up-to-date and their management costs are too high. If they claim that Vietnam's dumping prices have such an impact on their production, why is it their exports kept on falling during the last seven years?

No great manager or leader ever fell from heaven, its learned not inherited.

All organizations are perfectly designed to get the results they are now getting. If we want different results, we must change the way we do things.