FastSaying

People need to be given a compelling reason to change from where they are now with Web browsers. In enterprise environment, for example, distributing browsers is costly and time-consuming, so you need a huge step up in functionality to go through the pain.

Dana Gardner

ChangePeopleReason

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[However], it seems that the Postal Service is awfully late to the game. I think they need to be more creative and aggressive than their counterparts in the private sector.
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The sooner you get to a directory structure, and the more centralized you make repositories and storage in your organization, the much better off you're going to be doing business-to-business and business-to-customer [transactions] later on down the path.
— Dana Gardner
CentralizedDirectoryOrganization