Things change in people's lives. This way we can make sure people are still interested.

We have at least one applicant from every ward. We only have one applicant from Ward 3, but he appears to be qualified.

This is a very representative group.

People need to be given a compelling reason to change from where they are now with Web browsers. In enterprise environment, for example, distributing browsers is costly and time-consuming, so you need a huge step up in functionality to go through the pain.

Being stuck serves a spiritual purpose. It's a bountiful harvest for transformation to occur. It tells us that a change is needed. More than any type of outward change, what's really being asked of us is an inner change. It could be a change of heart, change of priorities, a change of beliefs, or even a change of perspective.

At the point of implementation, for the average caller, this change would be totally seamless.