People underestimate their capacity for change. There is never a right time to do a difficult thing. A leader's job is to help people have vision of their potential.

I was worried how it would change our relationship but James has been absolutely fantastic. He even thinks my bald head is quite cute.

They change ends well, they do shoot it well, and they put it on the floor and drive. There's a reason they're 11-1. I don't think we're as bad as we showed, but I do think they're very good. I think Coach (Martin) is doing a nice job with them.

There's been a cultural change, a perspective that merging with another company or being acquired by an outside company is no longer a sign of weakness, or of business failing somewhere along the line. It's more of a realization that it's part of growth in the modern world.

The ability to change constantly and effectively is made easier by high-level continuity.

The manager, Herb, said the building had gone through Camille, so we should be safe enough.