RIM has a great solution, but they're a challenging company to work with. We've seen them change a lot of their policies on how they will provide ongoing support for the BlackBerry Enterprise Server.

RIM is organized, from a management perspective, around carriers, and partners that succeed are able to work around those parameters. If RIM were to open up that strategy and have a channel and work with third parties, I imagine they would do it delicately in order to remain carrier-agnostic.

The big knock against the BlackBerry solution is that it's somewhat of a walled garden.

The company deeply regrets the fact that civic movements are misleading the Mongolian public by misrepresenting the real facts in order to further their own political interests.

There is always a solution to every challenging situation.

Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.