Taking ownership is so important, and I think it will help the rep to maintain confidence in you. Then be willing to accept feedback and not make excuses. The rep needs to know you will represent the company well.

I bring this to work with me every day and use it to file copies of time cards, contact info, fax numbers and so on.

I set up reminders to ensure I have enough time to fill out the time card and to, even more importantly, get it signed. The employer also sees this as responsible, and they start perceiving you as a consistent employee. This helps when being considered for permanent work.

We've got to get our confidence back up and win two games in the regional tournament.

I think that first match (today) is big. If Jeremy can win that first match and get his confidence up, he could make a run at it.

We've got a new ownership group taking over. They need to bring in their own manager that they can grow with,