The basis for the pricing of major illness insurance is still based on the number of illnesses, not on the mortality rate.

In the future we need to make an effort to more clearly define major illness insurance, the types of illnesses and remedies that are covered. This is something the entire industry needs to do.

It's not like we can increase our pricing. We have a fixed price schedule based on insurance payments. (The additional fuel cost) is coming right off the top. You can see how this would affect our business plan.

We really don't know where they got the number. Our investigation does not reflect the basis for that number.

Nobody's safe. Health insurance? That didn't protect 1 million Americans who were financially ruined by illness or medical bills last year.

[Betsy Burton, an analyst at Stamford, Conn.-based Gartner Inc. and a longtime critic of the UPU pricing model, applauded Ellison's decision to abandon the power unit model.] Now, Oracle is listening to its customers, ... immediately to renegotiate their contracts.