The Blackberry is really essential for keeping up on my emails when I'm out of the office, which is a lot.

People were desperately trying to fill their seats for the summer. And so prices are really low right now. And so they are kept from raising prices to make up for that difference.

A lot of airlines have come and gone.

I've got my new Blackberry so I was on NHL.com keeping updated on scores whenever I couldn't watch the team.

And, of course, customers really need to feel safe and are seeking reassurance when they fly.

I also really like getting to know our crew members better.