The concerns were principally related to management of the facility. We are not aware of any health issues related to those concerns.

We're hoping that when the state returns they will be able to validate the changes we've put in place.

We take the idea of regular compliance and medical complaints seriously. We've been working hard to address all of these issues.

We had a department in place to handle questions and concerns from doctors, but we didn't have anything for patients. We don't typically talk about results with patients. In most states, we're not even allowed to discuss medical results with patients.

Emergency management officials, law enforcement officials and public health officials might reassess how well those plans are designed to deal with those populations,

Virtually every major corporation in America is considering some kind of employee-directed online health-management tool. Dell is one of the companies in the lead, but we believe [within] the next couple of years most employers will be in a similar position.