The decrease we had last year will at least partially off set the increase we are proposing for this year.

A very small part of the water rate increase is to make additional money available from water rates to help low income people with their bill.

We actually start getting a lot of calls from people about broken pipes.

We definitely urge people to have their pipes protected. Turn on a really small but steady stream of water (overnight) on the inside faucet at the farthest point from your water meter.

The more volume you run over a network, the better your pricing will be.

If necessary, even before a pandemic, we'll start making fresh vaccine strains. We will be following it along, and hopefully be keeping up with it. If, when a pandemic strikes and it is H5, we'll pounce on that virus immediately,