The executive moves we are announcing today will strengthen American for the long-term future and reflect well on the depth of the Company's management team.

These are times of unprecedented challenge and change in the airline industry, and the appointments we are announcing today will put American in an even stronger position to continue the substantial progress that has already been made under the tenets of our Turnaround Plan.

I work strategically with my management team to make all decisions.

To hold people together I ignore alot. they must be humble cos I know what I ignored

42% of our management team are women. So we've reset the goal to 50% by 2017. Because that's when Westpac becomes 200 years old as an institution - the oldest bank, and indeed the oldest company in Australia. So that's a lovely point to reflect on.

One asset every leader, shouldn't risk anything to lose at all cost, is team confidence.