The fourth quarter was particularly back-end loaded and a significant amount of business closed in the last week on terms less favorable than expected, ... The resulting sales shortfall and compressed margins became apparent after the end of the quarter.

Mark Sanders

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We have faced plenty of tough times over the years and the office supply business has undergone some major changes, but the relationships we have established with our clients have carried us through and continue to do so today.

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As a result of the digital age and the decline of first-class mail, there is no question that the Postal Service must change and develop a new business model.

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