The irritation level is just a lot higher.

We are trying to maintain a higher level of water in the canal.

I think there's a much greater level of caution -- you could also say it's a much higher level of responsibility.

We've had passengers stranded on taxiways for longer than that. I think it's really going to be a session for the secretary to browbeat people and really deflect blame from the Department of Transportation and the FAA.

The bloom is off the rose in many ways. Operationally and financially, they're like anybody else now.

Canceled flights really irritate passengers tremendously, because you're stuck, and you usually can't get out of an airport for a day or more, and so it really disrupts their travel many times more than a delayed flight.