The thing I put in my pocket has got to do more for me. It's got to let me access more information than just my appointments and contacts.

It's the most tested, most widely-implemented product in the test phase of anything we've ever built. It's rock solid. We've got it deployed on literally hundreds of thousands of desktops. It's ready to go.

A breakup of Microsoft, I think, would be an awful thing for consumers and for the industry. The real issue in a possible breakup would be the harm it does to innovation,

We recognize that some provisions in our existing Windows licenses have been ruled improper by the court, so we are providing computer manufacturers with greater flexibility and we are doing this immediately so that computer manufacturers can take advantage of them in planning for the upcoming release of Windows XP,

I like to tell people that all of our products and business will go through three phases. There's vision, patience, and execution.

IBM says we have a team of consultants and we can help you innovate. But at the end of the day, unlocking people potential is better. Having people collaborate to make the right decision is more productive.