The work never ends so you really have to do your job and grieve at the same time.

At this time, the negatives outweigh the positives with regard to cybercounseling, ... When all you have to work with is a text-based message, you miss many of the vital cues available in face-to-face interactions. That is antithetical to doing good therapy.

The vast majority are still running at 70-miles-per-hour, at those speeds, there's little room for error.

Slow down, and pay attention.

When you're standing next to a vehicle traveling 70 miles per hour and you're only two feet away, it's very dangerous.

We currently have six full-time dedicated persons to Spanish, and our own marketing person as well. We work with distributors but also work very much directly with stores, ensuring that we get placement for Spanish product.