There are a lot of resources out there for larger businesses, but small business owners have relatively few ways to network and learn from each other. We see Impact as helping to fill this need.

Impact is one more example of the value the Postal Service places on this important customer. As we continue to serve small business owners, we are looking for new ways to provide the information they need and providing resources to help this entrepreneurial community prosper.

We've begun a dialogue with our customers about our services, and chose two characters everyone can relate to in helping to tell our story. We wanted to connect with people in a way that was interesting and humorous.

The entertainment business remains a business of blockbusters, and increasingly so.

Business is not a financial science…it’s about creating a product or service so good that people pay for it.

Look at the Quakers - they were excellent business people that never lied, never stole; they cared for their employees and the community which gave them the wealth. They never took more money out than they put back in.