There were contract employees...that were in the call center giving out code numbers [to their friends and family] to go to their local Western Union to pick up money. [These people] were really not Katrina victims.

Devorah Goldburg

Employees Family Friends Giving

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Red Cross determined that it should accelerate the receipt of funds by victims, even if this meant creating a funding gap while pledges turn into actual cash receipts.

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This is one of the biggest schemes that we've seen.

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Every day we were in touch with state officials offering to go in. They said they don't want us in there.

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A disaster like this Katrina brings out the best in people, but unfortunately, it also brings out the worst in people, too.

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That's an interesting idea. I think everyone's thinking out of the box, aren't they?

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