These are very latency-sensitive applications. It's very different than checking e-mail. Users are not going to play the game again if their experience is slow because of latency problems.

Web applications are particularly susceptible to high-latency WAN links, which can translate into dismal user performance. Although the flexibility and innovation Web services promise are attractive, the implementation costs and poor user performance can make realization of these promises difficult. With the Expand Compass Platform, our customers such as Continental Airlines can accelerate the performance of their Web-based applications to encourage user adoption and satisfaction, while simultaneously removing the cost of upgrading WAN links.

We've done a much better job of locking down e-mail. People are turning to instant messaging as the new attack vector.

We've done a much better job of locking down e-mail, ... People are turning to instant messaging as the new attack vector.

Online communities are one of those sticky applications where users come back again and again,

It's not inappropriate unless the student thinks it's inappropriate. We're trying to invest our users with as much autonomy as possible.