We've done a much better job of locking down e-mail, ... People are turning to instant messaging as the new attack vector.

We've done a much better job of locking down e-mail. People are turning to instant messaging as the new attack vector.

IM is inherently new to a lot of people, ... There is big gap between regular users and those who feel that it's disruptive and don't see how it will integrate.

You started to see people publish threat vectors, you started to see multiple mutation viruses and that definitely has raised the level of threat dramatically, ... We're defiantly seeing the early inflection curve.

These are very latency-sensitive applications. It's very different than checking e-mail. Users are not going to play the game again if their experience is slow because of latency problems.

[Although some IM attacks are becoming more innovative, most worms of this type are] kind of crude to date, ... but crude is working very effectively. Unfortunately, the one thing I've learned in this business is that [virus writers] will innovate.