They have significant challenges ahead. May stores had a lot of loyal customers, and it won't be easy to convert them.

In larger stores and areas, there is more anonymity from customers. We try to take away as much as that (anonymity) as we can.

We continue to face significant challenges.

Many companies expect loyal customers without providing loyal service. This has been the visionary failure of countless corporations.

If they're in the middle of remodeling this shopping center, they're not going to stop until they finish it. They can't realize their investment until they complete construction.

They need to be rid of (Rampage) as soon as possible.