Think and act positively by focusing on the positives in yourself, other people, and situations.


Susan C. Young

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The hardest thing when you think about focusing. You think focusing is about saying "Yes." No. Focus...
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The program was chosen by Susan.
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When you feel fear, your body...
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To cultivate bravery and courage, ground yourself in your character values:
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It's a fact. We are magnets who attract whatever we are being. When we emit positive energy, thought...
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More Susan C. Young

Approaching others with a loving heart enables you to be more caring, compassionate, and empathetic....
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Speakers, coaches, consultants, thought-leaders, experts, and authors who dedicate their professiona...
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If you can establish yourself in the community as a giver, those people with whom you associate your...
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If you’re always taking, you will inevitably experience resistance and struggle. Without realizing...
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When you come to life from a heart of service, you may be surprised by the blessings you will receiv...
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Do you genuinely love people? Or at least make an effort to like them? Your first impressions will b...
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We all want to be happy and feel valued. We want love, connection, respect, confidence, health, vita...
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15. “We all want to be happy and feel valued. We want love, connection, respect, confidence, healt...
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You and I may have never met, but I already know much of what you want in your life: to be happy and...
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You and I may have never met, but I already know so much of what you want: to be happy and feel valu...
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It's simple. You enrich your life when you enrich the lives of others.
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Doesn’t it feel great when someone does something nice for you? Especially when you’re not expec...
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Helping another person will instantly shift your energy. As you go from being self-absorbed to focus...
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When in doubt, give it out. Regardless of what is happening in your life, there is always someone el...
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Begin asking how you may be of service and you will soon discover that the true gift is in your givi...
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When you graciously accept something from someone else, you are giving to them in return. By accepti...
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Love is not only one of the greatest blessings in your personal life, but when it is extended profes...
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Love is the universal language that transcends countries, borders, barriers, and differences.
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Love can extend far beyond the people whom we know and it makes us a part of something much greater ...
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For others to be generous it requires that a person accept their generosity for the cycle to be comp...
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Mirroring and matching works at the sub-conscious level and serves to make the other person feel mor...
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1. Relax into the moment by smiling.
2. Pr...
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When speakers make eye contact with an audience, they will be perceived as being more prepared, more...
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As with most things in life, a healthy balance will keep us on the right path. To avoid too much eye...
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There are times when eye contact can move to the dark side and become creepy, hostile, rude, or cond...
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12 Reasons Why People Avoid Eye Contact

1. They do not want to reveal their feelings.
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Eye Contact Can Reveal if a Person is . . .

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• Honest or dec...
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We've all been in the middle of a conversation and the person with whom we are speaking breaks eye c...
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As we explore this valuable non-verbal language, please note that these principles do not apply in m...
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Being culturally aware and respectful of others’ cultures will help you to keep the habit of makin...
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Whether it is in a sales situation, love at first sight, a husband and wife having an important conv...
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One simple glance can convey to your recipient that you are . . .
• Present
• Interest...
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When you make eye contact with another person, you can send thousands of silent messages without eve...
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Your eyes are the windows to your soul” indeed. It is a cliché for a good reason—it is a timele...
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Your direct eye contact is one of the best compliments you can give another human being. You are sub...
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Meaningful eye contact has the power to transcend time and space to connect us with others and can b...
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Ask yourself and become more aware—are you . . .

• Speaking poorly of others in judg...
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An Unapproachable person may be exhibiting behaviors which are . . .


• Tense and ...
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Approachable people . . .

1. Use body language to their advantage.
2. Are open-mind...
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The approachable individuals are the first ones that I introduce myself to because they make me feel...
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There are new habits you can adopt starting NOW that make you approachable and encourage other peopl...
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Trying to engage with an unapproachable person can lead to embarrassment, alienation, and resistance...
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Unfortunately, unapproachable leaders create a tense environment that may prevent their people from ...
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When individuals feel comfortable approaching their leaders, their confidence to share ideas, discus...
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Welcome" is a word to use often! Leaders who maintain an open-door policy inspire trust, teamwork, a...
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An approachable person intuitively knows how to set new acquaintances at ease and create a safety ne...
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As humans, we are all insecure to a certain degree, and we don't want to risk looking stupid, being ...
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Are you being approachable when you are around new people? Ever not know what to say? Simply smile w...
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Having moved from Florida to Wisconsin, it has been an interesting exercise for me to attend network...
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We’ll Leave the Light on for You! This Motel 6 slogan has been a successful marketing strategy for...
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The consistency of their moods and emotions creates a predictable and consistent outcome that can be...
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Consider how others may feel about you before, during, and after talking. Are you projecting an atti...
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We are comforted when a person, place, or business is warm and inviting. Making us feel this way inc...
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Expect good things from people; they feel it. You never know who you are going to meet, and projecti...
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Being a keen observer, I would think to myself, who is approachable? Who is someone I'd like to know...
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Be mindful to love and appreciate yourself and become your own champion. This healthy and loving rel...
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Moments of reflection occur with calm deliberation and careful thought. Imagine the thoughts which w...
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11 Benefits of Asking Questions

“The important thing is not to stop questioning. Curios...
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Leading the Witness. Know the difference! Using questions to manipulate, coerce, or lead people in d...
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Tell me about yourself” is one of the best icebreakers and conversation openers you can have. Lear...
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What do you do? It’s amazing how people will qualify, quantify, judge, assess, and form complete o...
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In sales, there is a questioning funnel for building rapport in which you start with broad questions...
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People love to talk about themselves. When you provide them with an opening and a platform for them ...
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So, how can you move beyond awkward silence with virtual strangers to becoming new friends? By askin...
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Use questions to find out where people are, where they want to be, and how you can help them cross t...
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Push versus Pull Marketing. Who wants to be pushed around? I certainly don’t. Statements push and ...
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Socrates would teach his pupils by asking them intelligent and probing questions. By using their cri...
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In medicine, prescription before diagnosis is malpractice. Asking the right questions will help you ...
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In sales, this tactic comes across as pushy, arrogant, and uncaring. It doesn’t have to be this wa...
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When you sincerely want to connect on deeper levels and encourage other people to talk about themsel...
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Too often when people hand us their cards, we quickly slip them into our pockets or purses without g...
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Business Cards

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Wearing Nametags- On Others

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To make a positive first impression, where is the best place to wear a nametag? Since we shake hands...
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Wearing Nametags- On Yourself

The purpose of wearing nametags in the first place is for p...
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Uh-Oh . . . One year I was the guest speaker at an annual conference. The person who coordinated the...
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Using names with respect and consideration tells a person that you care, are present and engaged, an...
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The challenge of being authentic for people pleasers is that we really want people to like and accep...
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Do you really want people to like you for something that you’re not? It takes a lot of energy to p...
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As a lifetime people pleaser, I remember trying to mold myself into the person I thought other peopl...
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As a young girl, I allowed my self-esteem to be determined by others’ opinions, and I devoted incr...
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Why did I think that the mask was a better portrayal than my authentic self? We can get hidden under...
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Authenticity isn’t just about saying “this is who I am”—it is also about being flexible enou...
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I am a recovering perfectionist, and like all in recovery, I do better some days than others!
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Do you generally feel uncomfortable around people whom you perceive to be perfect? Is there really s...
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She is so secure in her beautifully imperfect self that she would welcome you with open arms, no jud...
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Authentic people are so comfortable in their own skins they make us more comfortable in our own.
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Interestingly, being yourself allows others to be themselves. Even with crazy imperfections, being a...
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Not everyone is always going to like you. What impresses one person may turn another away. To thine ...
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Admittedly, there will be times when you must interact on a superficial level and adjust your behavi...
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Authenticity is the litmus test for the honesty, transparency, and trust which are necessary for hea...
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By authentically sharing when things aren’t right you allow the people you care about to offer the...
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Authenticity respects the ebb and flow between positive and negative. The people who really know you...
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Living in alignment with your true self enables you to cultivate transparency and unshakable authent...
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Commonality & Camaraderie. By identifying, developing, and connecting powerful points of referen...
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Make Others Feel Important. We all have an innate desire to feel important, be special, and feel app...
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Use Fun & Humor. Humor lightens spirits, comforts through a challenge, brings people together, e...
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Use Discretion & Good Judgment. Don't share your most embarrassing moments with public exposure....
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Be a Discovery Expert. Be inquisitive. A wonderful way to get to know someone is simply by asking qu...
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Be Interested & Interesting. People will be more interested in you when you are interested in th...
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Be Personable & Friendly. People who are genuinely warm and sincerely kind are easy to talk to, ...
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1. Building Trust & Rapport. Trust and rapport are the heartbeat of business, the backbone of hi...
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8 Ways to Shine a Positive Light on Others

1. Let the other person appear smart. The pers...
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When we look at our words and deeds in this context, it strengthens our resolve to be incredibly sel...
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UN-Impressive Acts of Indiscretion

• Forwarding other people's emails without getting p...
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The truth may be true, but a discreet person understands that speaking the truth isn’t always help...
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The variety of political positions shared on Facebook in the 2016 Presidential Election was both ent...
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Why do some people feel the need to throw a person's errors or weaknesses in their face or criticize...
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Have you met people who are so set on exerting their position that they are oblivious to the feeling...
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Learn to choose your battles carefully. When you exercise discretion, you will realize that most fig...
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The Truth Can Hurt . . .

“Honesty is one of your most valuable virtues, however, when u...
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Open-ended questions open doors for new discoveries and opportunities. They encourage others to spea...
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A closed-ended question, however, is one which could be answered with a one-word answer or a simple ...
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Encouraging quality communication will make it easier for you to establish rapport, gather informati...
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Curiosity adds depth to what you know and to your life experience.
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Whether you master the art of asking questions to become a skilled communicator, start conversations...
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Be inquisitive. You already know what you know. A straightforward way to learn something new is simp...
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Well-crafted and open-ended questions typically begin with What, Why, When, Who, How, and Where, all...
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Did you once have a grand plan which has become obsolete and no longer serves you? If there are area...
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There will be times in your life when things simply have to be replaced because they are tired, brok...
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Wise with Your Words.

Speak words that support your highest good. Are your thoughts buil...
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Use Names.

Calling a person by name makes him/her feel recognized, appreciated, and spec...
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Voice Value. Your voice makes a first impression. Is your voice coming across as smart, friendly, an...
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Active Listening.

Practice this skill. You enhance communication; this confirms that the...
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An engaging conversation is a two-way street. Learn to delight in dialogue to ensure mutual respect ...
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Mindful Awareness.

Be fully involved in the moment—right now! Developing this ability ...
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Conversation Starters.

Your first words will not only shape your first impression, but t...
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Rejoicing is grounded in gratitude, with a keen appreciation for yourself, others, your abundance, a...
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Do you ever feel like you are running on empty? What is missing from your life? What would it take t...
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What needs to be cleansed and refreshed in your life? What yucky stuff has created a stagnant and ne...
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To cultivate bravery and courage, may the Force be with you. Whether you fortify yourself with a pos...
SUSAN C. YOUNG
To cultivate bravery and courage, Do It Scared. Being scared is a precursor to bravery, otherwise, i...
SUSAN C. YOUNG
To cultivate bravery and courage, practice, practice, practice. Each time you test your bravery you ...
SUSAN C. YOUNG
To cultivate bravery and courage, reduce uncertainty by being prepared. As Zig Ziglar once said, “...
SUSAN C. YOUNG
To cultivate bravery and courage, try something new for the first time. Take a chance. Stretch beyon...
SUSAN C. YOUNG
To cultivate bravery and courage, build upon your strengths and talents. What are you good at? What ...
SUSAN C. YOUNG
To cultivate bravery and courage, start small. Taking small, consistent steps for calculated risks w...
SUSAN C. YOUNG
To cultivate bravery and courage, change your attitude toward failure. Many successful people will t...
SUSAN C. YOUNG
To cultivate bravery and courage, get involved in a cause you are passionate about.
Serving a v...
SUSAN C. YOUNG
To cultivate bravery and courage, avoid the bystander effect.
Rather than standing on the sidel...
SUSAN C. YOUNG
To cultivate bravery and courage, borrow courage.
There is inspiration all around you in the fo...
SUSAN C. YOUNG
To cultivate bravery and courage, interview brave people and learn their secrets.
Whom do you k...
SUSAN C. YOUNG
To cultivate bravery and courage, take a deep breath & relax:
When you feel fear, your body...
SUSAN C. YOUNG
To cultivate bravery and courage, ground yourself in your character values:
Building a solid fo...
SUSAN C. YOUNG
Fear is the number one reason why people do not take action. The divine irony is that most of the fe...
SUSAN C. YOUNG
Every one of us, at some time or another, has allowed fear to prevent us from living our best possib...
SUSAN C. YOUNG
By establishing a strategic online presence through your website, social media, keywords, meta tags,...
SUSAN C. YOUNG
Becoming an expert not only establishes you as a leader in your field, it will make you a trusted re...
SUSAN C. YOUNG
If you were to spend your own time and money to hire a consultant, coach, or trainer, wouldn’t it ...
SUSAN C. YOUNG
Take your place among experienced professionals by focusing on ways to learn, grow, and succeed.
SUSAN C. YOUNG
Companies that do not have a succession plan in place in which their seasoned professionals are teac...
SUSAN C. YOUNG
Getting an education is not only a matter of checking the boxes as your life progresses; it is a gif...
SUSAN C. YOUNG
A quality education prepares you to make a living, make better choices, and have more doors open as ...
SUSAN C. YOUNG
How can you showcase your unique expertise, valuable experience, and strong education without soundi...
SUSAN C. YOUNG
Your education is one of the greatest treasures you can ever acquire and something no one can ever t...
SUSAN C. YOUNG
Your level of education speaks on your behalf. It demonstrates your ability to establish a clear vis...
SUSAN C. YOUNG
How can you build credibility without grandstanding as you strive to stand apart from the crowd?
SUSAN C. YOUNG
Rather than staying stuck in stress, unhappiness, or grief, use your experience to find gifts in the...
SUSAN C. YOUNG
Rather than allowing your failures to define you, learn from your experience to do better next time.
SUSAN C. YOUNG
When you resolve to live a healthier life, you will feel better, look better, and make a better impr...
SUSAN C. YOUNG
Your expertise elevates your impressions to an entirely new realm. When you have paid the price, ear...
SUSAN C. YOUNG
Be and Do what it takes to Have superb results. Nurture a mindset that works for you, rather than ag...
SUSAN C. YOUNG
Punctuality Plus. When you have scheduled an appointment, or have made a commitment, you have essent...
SUSAN C. YOUNG
Simply by living life you will gain new experiences that are uniquely your own. Your vantage points ...
SUSAN C. YOUNG
Your professional experience can strengthen your resume, increase your earning potential, prove depe...
SUSAN C. YOUNG
Make the personal choice to instill healthy habits and hygiene into your life. When you resolve to l...
SUSAN C. YOUNG
Prepare for Success. Feel the satisfaction and power of having your act together! Get organized befo...
SUSAN C. YOUNG
Developing your EI will allow you to explore new depths of understanding in yourself and others. It ...
SUSAN C. YOUNG
Create your own personal brand to stand apart from the crowd. Package your unique talents, style, pe...
SUSAN C. YOUNG
Your habits and hygiene demonstrate how you feel about yourself. Without saying a word, they speak f...
SUSAN C. YOUNG
Poor habits can invalidate your credibility and undermine your success in all areas.
SUSAN C. YOUNG
I know that trying to begin a new habit may be uncomfortable, inconvenient, or challenging. However,...
SUSAN C. YOUNG
Your education can be the ‘make or break’ difference when a hiring manager reads your resume or ...
SUSAN C. YOUNG
Like it or not, your life—what works well and what doesn't—is largely the result of the first im...
SUSAN C. YOUNG
When people around you do not support your personal growth and reinvention, it doesn’t mean you ar...
SUSAN C. YOUNG
Self-confident people tend to be optimistic thinkers and focus on the positives.
SUSAN C. YOUNG
Self-confident people Know that obstacles are only temporary setbacks.
SUSAN C. YOUNG
Self-confident people face their fears head-on and are willing to take risks.
SUSAN C. YOUNG
Self-confident people are proud of their accomplishments, but can remain humble without bragging.
SUSAN C. YOUNG
Self-confident people don’t make their self-esteem, self-image, happiness, or self-confidence depe...
SUSAN C. YOUNG
If you are lacking confidence in something, just keep trying and don’t give up.
SUSAN C. YOUNG
Just because you don't know how to do something now does not mean you can't learn how to do it later...
SUSAN C. YOUNG
Building confidence is an ongoing process and something that can be accomplished over time.
SUSAN C. YOUNG
\“Self-confident people are mindful about spending their time, energy, and interests on things tha...
SUSAN C. YOUNG
A diamond’s creation requires immense pressure and intense temperatures to reach its highest poten...
SUSAN C. YOUNG
Be in the Now Moment—don’t squander your energy on a past you can’t change or a future which h...
SUSAN C. YOUNG
Use positive affirmations to shift your mindset and re-train your brain for positivity.
SUSAN C. YOUNG
Access your joy within; feel and focus on it, allowing it to expand to fill your entire being.
SUSAN C. YOUNG
Guard your energy by setting boundaries, just saying 'no," and limiting your interactions with peopl...
SUSAN C. YOUNG
Throw out and discard all negative energy that comes your way and find the positives in the situatio...
SUSAN C. YOUNG
Fuel Your Ride with Positive Energy. Having desire, vision, and focus will help you turn your bus in...
SUSAN C. YOUNG
What saps your energy and drains your strength? If it makes you feel bad on the inside, it will make...
SUSAN C. YOUNG
Emotion is energy in motion; therefore, different states of mind, perceptions, and feelings can all ...
SUSAN C. YOUNG
Cheri Davis is a fun, energetic, positive, and beautiful friend. We both share a vibrant and positiv...
SUSAN C. YOUNG
Without even realizing it, we magnetize people, opportunities, and outcomes. Many people continue to...
SUSAN C. YOUNG