This has been very gratifying. Customers like the open approach, and when they're happy, we're happy.

Johns Car Wash has had quite a few customers from West Salem commenting on when we were going to get a location over there.

It's gratifying to see the board take these allegations seriously. It's just disheartening that it took so long.

I try to do my part. It's gratifying when you pin them down there and the defense stops and they have to punt from the end zone - it's kind of the hidden stuff.

Customers are very happy when the vendors they deal with adopt Eclipse because it reduces training costs.

We won't be having lunch when our customers are having theirs.