Virtual building is a huge technical initiative this year for us.

Voice-over-IP was breaking up. The pipe was only so big.

Our backup window shrunk because, as we've grown, we have more and more people working around the clock.

This qualitative aspect of growth is a huge issue here. Development spurs investment and creates jobs, but it also results in the loss of green space. That's an amenity many people moved here to enjoy. Assigning a value to it is difficult, though, because the numbers are so [subjective].

Certainly there was no mention whatsoever of Northwest. That said, it wouldn't surprise any of us if they made a move in that direction. They looked at that two years ago. If you look at route structure of the two carriers, they're some complementary aspects to combing the two.

10-12 years ago, when Ryan was at Strong Memorial Hospital and someone knocked on our door to let us know about these opportunities, it was a life changing experience.