Voice-over-IP was breaking up. The pipe was only so big.

Our backup window shrunk because, as we've grown, we have more and more people working around the clock.

Virtual building is a huge technical initiative this year for us.

This qualitative aspect of growth is a huge issue here. Development spurs investment and creates jobs, but it also results in the loss of green space. That's an amenity many people moved here to enjoy. Assigning a value to it is difficult, though, because the numbers are so [subjective].

New York is the perfect place for a film festival because there's already so much energy and life here, and New Yorkers love movies.

I play every show like it's my last. Fortunately, that's never turned out to be the case.