We had all the systems in place, and it still took us more than 90 days.

The major difficulty for us was that the information for the driver, vehicle and cargo were in three different systems.

Both federal governments let us down - there doesn't seem to be any sense of urgency,

One of the most powerful and courageous voices any of us can listen to is our own, but it is often the one that we spend the least time cultivating and tuning into as we yield to the demands of perceived 'boundaries' in our professional and personal lives.

He can see us, but we can't see him,

It's nice to have Jill back with us. It's nice to have somebody out there that has been through our system.