We have people expecting gifts from people who don't know their tastes - and don't have a comfortable enough relationship with them to just ask them.

We've got a few people, probably on the senior side, who are frustrated, but we expected that to happen.

Retailers just have a closeness to a great mass of people that no investment banker on Wall Street will ever have, ... In a tragedy like this, nobody wants to be misunderstood as taking advantage of the situation. That would be gouging.

I like who I am now. Other people may not. I'm comfortable. I feel freer now. I don't want growing older to matter to me.

The greatest gift is to give people your enlightenment, to share it. It has to be the greatest.

Everyone is gifted - but some people never open their package