We liked the shape of the letter. We thought it was unique and had more presence than other letters.

We want you to remember that the letters in Troy stand for something, ... T is for tradition that you are all now part of. R is for the life-long Relationships that we hope you'll make here. O is for the Opportunity that you all now have. And Y is for You because we want your time here to be about you.

I never thought that anyone could be loved as much as this kid was. The letters. Everyone knew him. He touched everyone's heart, and everyone loved him.

We thought it would be much more customer-friendly to send these types of letters. We were noticing that lots of people applied, but that many of them didn't enroll.

I honestly sent out letters to every possible college to get my name out. I thought maybe I would make it to a community college if I was lucky, but ASU got a hold of me and it was awesome. It's so crazy. I never would have thought it.

They've sent us several letters requesting another meeting, and we've got to get it settled sometime, so we thought we'd go ahead and talk with them again and see where we're at.