We will not volunteer for restructuring until these matters are resolved to our satisfaction.

Working with our global partners to better train our customer base will drive higher levels of customer satisfaction and reduce long-term support costs.

My gut feeling is that it (the overall satisfaction rate) will always revolve around the schedule.

We try a new drug, a new combination
of drugs, and suddenly
I fall into my life again

like a vole picked up by a storm
then dropped three valleys
and two mountains away from home.

I can find my way back. I know
I will recognize the store
where I used to buy milk and gas.

I remember the house and barn,
the rake, the blue cups and plates,
the Russian novels I loved so much,

and the black silk nightgown
that he once thrust
into the toe of my Christmas stocking.

The poet's job is to put into words those feelings we all have that are so deep, so important, and yet so difficult to name, to tell the truth in such a beautiful way, that people cannot live without it.

I was already yours--the anti-urge, the mutilator of souls.