We're allowing technology to take out the non-value-added manual elements of the McDonald's experience.

Ultimately, the bread and butter of McDonald's is delivering great service, great quality food, at affordable prices day in and day out.

People come into McDonald's two to three times a month - to extrapolate that to the cause of obesity is a real stretch.

The average customer comes into McDonald's three to four times a month, and I'm absolutely convinced that can fit in very comfortably into a balanced diet.

I take it personally when people belittle our employees and misrepresent our record as an employer.

Me and my mate used to go across the park, jump on the Met line to get the Tube into Harrow. There was a sports shop we always used to go into, and there was a McDonald's. We used to go off with three or four quid in our pocket. That would cover our train fare, mooching around Harrow, and going to McDonald's.