What she did is horrible, but I disagree with Ms. Jack, she is not a horrible person.

Our facility is not suitable for a person in this gentleman's condition. ... If we had known he was prone to violence, we would not have accepted him.

Not every person with MS is disabled to the point where they can't communicate or function. I'd like to try and start making people think differently about is that when they hear someone has MS they don't automatically stereotype them into some picture.

I cannot say that I do not disagree with you

I'm a horrible business person.

It's horrible. It's not what she needed.