When you do this every year, and every year you are setting the same stupid goal, that should tell you something.

If we're setting the same goal every year, that should be a clue. I tell every person to write down the goal. Write down what you think you'd like your goal to be.

Another speaker could not duplicate what I do, but I could do what they do.

I've been there. I don't know any speaker out there on the circuit who's been through half or a tenth of what I've been through. A lot of people, you hear them say 'You have to change the way you think,' and a lot of people say 'Yep, yep, yep.' But what if you're in the audience, and you're saying 'How do I do that?' That's where I come in.

Admit what we did wrong: I started drinking too many Cokes, eating later.

The key to the Four-Step Process is in changing people's perceptions.