While equipment has become much cheaper and user-friendly in the last decade, the human resources to effectively use video should not be underestimated.

First-time users of video cameras tend to want to use the zoom [or] pan or tilt the camera and change the type of shot in the middle of an interview or while an action is taking place, forgetting to hold the shot long enough for it to be useful in the edit. At Witness, we are in the business of making technical challenges an art.

It's important to balance the initial training between video advocacy and hands-on camera training, and to interweave both aspects so that we never lose sight of the why and the how.

Usability is not only about ease of use but also about bringing something meaningful, having an objective in common with the user.

Because of the way tech is changing, and becoming cheaper and user-friendly, it's becoming easier to make films cheaply, maintaining quality.

The corps is not user-friendly. They're secretive. They're very bureaucratic.