Hospitality is almost impossible to teach. It's all about hiring the right people.

How can you franchise hospitality?

Hospitality knows no gender or race.

We entrusted our confidence that they were hiring the right people and doing the right thing. There was a breakdown.

Hospitality exists when you believe that the other person is on your side.

Hospitality is present when something happens for you. It is absent when something happens to you. Those two simple prepositions - for and to - express it all.