I believe you have to be willing to be misunderstood if you're going to innovate.

My view is there's no bad time to innovate.

I very much believe the Internet is indeed all it is cracked up to be.

It's not an experiment if you know it's going to work.

I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.

You're not going to make Hemingway better by adding animations.